Privacy Policy

Samuel McGreal Piano Services
Effective Date: February 18, 2026

Samuel McGreal Piano Services (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information transparently and securely. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Home or service address

• Payment details (when applicable)

• Any information you provide when contacting us

b. Technical Information

• IP address

• Browser type and version

• Pages visited on our website

• Date and time of visit

• Device type

This information may be collected through contact forms, direct communication, or website analytics tools.

2. How We Use Your Information

We use your information to:

• Respond to enquiries

• Schedule and provide piano tuning and related services

• Process payments

• Send invoices or service confirmations

• Improve our website and services

• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Legal Basis for Processing (if applicable under UK/EU GDPR)

If you are located in the United Kingdom or European Union, we process personal data under the following lawful bases:

• Your consent

• Performance of a contract

• Legal obligations

• Legitimate business interests (such as responding to enquiries)

4. Data Sharing

We may share your information only with:

• Payment processors (for secure payment handling)

• Accounting or bookkeeping providers

• IT or website service providers

• Legal authorities if required by law

All third parties are required to keep your information secure and confidential.

5. Data Retention

We retain personal data only for as long as necessary to:

• Provide services

• Meet legal, tax, or accounting requirements

• Resolve disputes

After this period, data will be securely deleted or anonymised.

6. Data Security

We implement reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, or misuse. However, no online transmission is completely secure.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent

• Lodge a complaint with a data protection authority

To exercise your rights, please contact us using the details below.

8. Cookies

Our website may use cookies to enhance user experience and analyse website traffic. You can disable cookies in your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Samuel McGreal Piano Services
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Business Address]

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

If you'd like, I can also create:

• A Terms & Conditions page

• A Website Disclaimer

• A GDPR-compliant version tailored specifically for UK law

• A short-form privacy notice for invoices and booking forms